House Maxxing Refund Policy | 100% Money-Back Guarantee

House Maxxing Refund Policy: Eligibility Criteria & Payment Terms

At Doctor Note, LLC, we are committed to providing seamless access to licensed healthcare professionals for evaluations related to medical documentation. We proudly offer a 100% Money-Back Guarantee if your doctor’s note is not accepted.

Eligibility for a Refund

You may qualify for a full refund under the following circumstances:

• Your doctor’s note is not accepted by the requesting party.
• You do not receive a doctor’s note from the healthcare professional after completing your evaluation.

Exclusions - When Refunds Will Not Be Issued

Refunds are not available in the following situations:

• You submit incomplete, inaccurate, or fraudulent information as part of your request.
• You fail to submit the doctor’s note to the requesting party after receiving it.
• You are ineligible for a doctor’s note based on the healthcare professional’s clinical judgment.
• Your documentation is rejected for reasons outside of Doctor Note, LLC’s control.
• You miss or fail to complete your scheduled consultation with the healthcare provider.
• A doctor’s note has already been issued by a healthcare professional and you later request a refund.

How to Request a Refund

To request a refund:

1. Contact our support team at [email protected] within five (5) days of your note being rejected.
2. Include proof of rejection from your employer or school.

Processing Time

Once approved, refunds will be issued to the original payment method within 5-10 business days. Please note that processing times may vary depending on your financial institution.